Effective Date: 18 Aug 2024
Introduction
Welcome to ZantaCore. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our omnichannel and CRM integration software.
Information We Collect
- Personal Information:
- Contact details such as your name, email address, and phone number.
- Any other information you provide us directly, including through our forms or communication channels.
- We use Google API services, and this policy is designed to be compliant with Google API Services User Data Policy.
- Usage Data:
- Information about your interactions with our website and services, including IP addresses, browser types, pages viewed, and the dates and times of your visits.
- Google Integrations: Our application does not retain or use any user data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. All data accessed via Google Workspace APIs is used solely for the specific functionalities limited to the owner account of our application as described in this privacy policy.
- Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your experience and gather information about how our website is used.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To improve and personalize your experience with ZantaCore.
- To communicate with you, including responding to your inquiries and providing updates or marketing information.
- To analyze and understand how our services are used, and to enhance functionality and performance.
- To ensure the security and integrity of our services.
Disclosure of Your Information
We may disclose your information in the following circumstances:
- To Third Party: We do not share your personal information or email content with any third parties, except as necessary to provide our service (e.g., our AI processing service).
- Legal Requirements: We may disclose your information if required by law, or to comply with legal processes, protect our rights, or ensure the safety of our users.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccuracies in your personal information.
- Deletion: You can request deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
In Gmail Integration, All data accessed through Google APIs is encrypted in transit and at rest. We do not store your emails or personal information on our servers longer than necessary to provide our service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: [email protected]